gsc88 Privacy Policy

1. Who We Are

1.1 gsc88 operates the online gaming platform accessible at gsc88.one (the "Platform"). For the purposes of this Privacy Policy, gsc88 is the data controller responsible for the personal data of Members who register and use the Platform.

1.2 gsc88 holds a valid international gaming authority licence and is subject to the data protection and anti-money laundering obligations imposed by its regulatory framework. The Platform is directed at adult users in Malaysia and other permitted jurisdictions.

1.3 Any questions about this Privacy Policy or about how gsc88 handles your personal data should be directed to our Data Protection contact at [email protected].

2. Data We Collect

gsc88 collects personal data in the following categories:

Category	Examples	Collection Point
Identity Data	Full name, date of birth, government ID, selfie for KYC	Registration, identity verification
Contact Data	Email address, phone number	Registration, support interactions
Financial Data	Payment method type, transaction IDs, MYR amounts	Deposits, withdrawals, cashier
Technical Data	IP address, device type, browser, session tokens	Automatic collection on access
Usage Data	Games played, bet amounts, session duration, click paths	Automatic collection during gameplay
Communications Data	Live chat logs, support ticket content	Customer support interactions
Responsible Gaming Data	Deposit limits set, self-exclusion status, cooling-off periods	Account settings, support requests

2.1 gsc88 does not collect payment card numbers directly. All card or e-wallet transactions are processed by our licensed payment service providers who maintain their own PCI-DSS compliant data environments.

2.2 We do not collect sensitive personal data (such as biometric data, health data, or political opinions) except where strictly necessary for identity verification purposes in compliance with our regulatory KYC obligations.

3. How We Use Your Data

gsc88 uses your personal data for the following purposes:

• Account Management: Creating and maintaining your gsc88 account, verifying your identity, and enabling you to log in securely.
• Service Delivery: Processing deposits and withdrawals in MYR, crediting winnings to your account, and providing access to all games and platform features.
• Regulatory Compliance: Fulfilling our obligations under applicable anti-money laundering (AML), know-your-customer (KYC), and gaming licence regulations, including age verification to enforce the 21+ requirement.
• Security & Fraud Prevention: Detecting, investigating, and preventing fraudulent activity, account takeovers, collusion, and other prohibited conduct on the Platform.
• Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling indicators and to administer responsible gaming tools including deposit limits, session timers, and self-exclusion.
• Customer Support: Responding to inquiries, resolving disputes, and improving the overall member experience.
• Marketing: Sending promotional communications about gsc88 bonuses, game releases, and platform updates, where you have consented to receive such communications. You may opt out at any time.
• Platform Improvement: Analysing aggregated usage data to understand how Members use gsc88 and to guide product development decisions.

4. Legal Basis for Processing

4.1 gsc88 processes your personal data on the following legal bases:

• Contractual Necessity: Processing your registration data, financial data, and gameplay data is necessary to perform our obligations under the Member Agreement (Terms & Conditions).
• Legal Obligation: Identity verification, AML monitoring, and age verification processing is required to comply with our gaming licence conditions and applicable law.
• Legitimate Interests: Security monitoring, fraud prevention, and platform analytics are carried out on the basis of our legitimate interest in operating a safe and effective Platform.
• Consent: Marketing communications are sent only where you have given explicit consent. Consent may be withdrawn at any time by contacting support or updating your account preferences.

5. Data Sharing

5.1 gsc88 does not sell, rent, or trade your personal data to any third party for their own marketing purposes.

5.2 We may share your personal data with the following categories of third parties, strictly to the extent necessary for the stated purpose:

• Payment Service Providers: Touch n Go eWallet, Boost, GrabPay, DuitNow, FPX, and Malaysian banking partners (Maybank, CIMB, Public Bank, Hong Leong) to process transactions in MYR.
• KYC & Identity Verification Providers: Third-party identity verification services used to comply with our regulatory obligations.
• Game Software Providers: Regulated game studios (such as Evolution Gaming and Pragmatic Play) receive session data necessary to operate live dealer and RNG games.
• Regulatory Authorities: Our gaming licence authority and, where required, Malaysian law enforcement or financial intelligence bodies, where we are under a legal duty to disclose.
• IT Infrastructure Providers: Cloud hosting and data storage providers operating under contractual data protection obligations equivalent to those in this Policy.

5.3 All third-party service providers engaged by gsc88 are subject to data processing agreements that restrict their use of your data to the agreed purpose and require them to maintain appropriate security measures.

6. Cookies & Tracking Technologies

6.1 gsc88 uses cookies and similar tracking technologies to operate the Platform and improve your experience. Cookies are small text files stored on your device by your browser.

6.2 The following types of cookies are used on gsc88:

• Essential Cookies: Required for the Platform to function, including authentication tokens that keep you logged in to your gsc88 account during a session. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, preferred game categories, and display options.
• Analytics Cookies: Collect anonymised data about how Members navigate the Platform to help us identify areas for improvement.
• Security Cookies: Detect and prevent fraudulent login attempts and protect against cross-site request forgery (CSRF).

6.3 You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the gsc88 Platform.

7. Data Retention

7.1 gsc88 retains personal data for the period necessary to fulfil the purpose for which it was collected, and in any event for the minimum period required by our gaming licence regulatory obligations.

7.2 As a general guide, the following retention periods apply:

• Account and identity data: retained for a minimum of 5 years from account closure, in compliance with AML regulatory requirements.
• Financial transaction records: retained for a minimum of 5 years from the date of the transaction.
• Customer support communications: retained for 2 years from the date of the interaction.
• Marketing consent records: retained for the duration of the marketing relationship plus 1 year.

7.3 Data that is no longer required for any lawful purpose is securely deleted or anonymised.

8. Data Security

8.1 gsc88 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and gsc88 servers.
• Encryption of sensitive data at rest in our databases.
• Access controls ensuring that gsc88 staff can only access personal data on a need-to-know basis.
• Regular security assessments and penetration testing by qualified third parties.
• Two-factor authentication options for Member accounts.
• Automated anomaly detection to flag unusual account access patterns.

8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, gsc88 will notify affected Members without undue delay in accordance with applicable regulatory requirements.

9. Your Rights

9.1 Subject to applicable law and our regulatory obligations, you have the following rights in relation to your personal data held by gsc88:

• Right of Access: You may request a copy of the personal data gsc88 holds about you.
• Right to Rectification: You may request that inaccurate or incomplete personal data be corrected.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to Restriction: You may request that we restrict processing of your data in certain circumstances.
• Right to Data Portability: Where processing is based on consent or contract, you may request your data in a structured, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including profiling for marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

9.2 To exercise any of these rights, please contact our support team via live chat or at [email protected]. We will respond to all valid requests within 30 days. We may request identity verification before processing your request.

10. Children's Privacy

10.1 gsc88 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the relevant account and delete all associated data.

10.2 If you believe that a minor may have registered an account on gsc88, please notify us immediately at [email protected].

11. International Data Transfers

11.1 gsc88 may transfer your personal data to servers or service providers located outside Malaysia. Where such transfers occur, gsc88 ensures that appropriate safeguards are in place, including contractual protections that provide a level of data protection equivalent to that required by applicable Malaysian law and our regulatory framework.

11.2 By using the gsc88 Platform, you acknowledge and consent to the transfer of your personal data as described in this section.

12. Changes to This Privacy Policy

12.1 gsc88 reserves the right to update this Privacy Policy at any time. Where changes are material, we will provide reasonable notice by posting a prominent notice on the Platform or by emailing your registered address.

12.2 The effective date at the top of this document reflects when the current version took effect. We encourage you to review this Privacy Policy periodically. Continued use of the gsc88 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way gsc88 handles your personal data, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on gsc88.one

We are committed to addressing your concerns promptly and transparently. Your privacy and trust are important to us and to the continued integrity of the gsc88 platform.